A2Z TOURS N TRAVELS

Maharashtra Transit Hub

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COMMUNICATIONS PANEL

Connect With Our Hub

Reach out to our Kopri office for custom pilgrimage configurations, private coach rentals, or immediate boarding support.

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Drop Us A Direct Operational Inquiry Line

Our dynamic logistics agents monitor server query loops 24/7/365.

Thane Central Hub

KL Colony, Gandhi Nagar, Kopri, Thane East, Maharashtra 400603

+91 9833809836
+91 8591270375
info@a2ztours.in
BUSINESS HOURSMon–Sat: 7:00 AM – 9:00 PM
Sun: 8:00 AM – 6:00 PM

Visitor & Parking Guidelines

Is customer parking available at your Kopri head office?

Yes. Reserved customer parking slots are located adjacent to the KL Colony entrance. Notify dispatch managers before arrival to clear gate passes.

What are the standard operational desk hours?

Our front desk is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sundays from 8:00 AM to 6:00 PM. Digital dispatch channels remain active 24/7.

Direct Lines

Executive Board Contact Directory

SM

Sagar Murkute

Digital Content & Tech Strategist
Mail: sagar@a2ztours.in
Line: +91 9833809836 (Ext 101)
IS

Isha Shelar

Accounts & Client Desk Operations
Mail: isha@a2ztours.in
Line: +91 8591270375 (Ext 102)
SM

Somnath Murkute

General Operations Manager
Mail: somnath@a2ztours.in
Line: +91 8169617152 (Ext 103)
24/7 Operations

Emergency Assistance Escalation Matrix

If you encounter mechanical dispatch issues or boarding delays during travel, use our structured escalation desk protocols for instantaneous resolutions.

Tier 1: Client Helpdesk

Active dispatcher response within 5 minutes.

Direct: +91 9833809836

Tier 2: Logistics Manager

Somnath Murkute. Resolves delays within 15 minutes.

Direct: +91 8169617152

Tier 3: Executive Board

Vikas Shelar. Director level escalation.

Direct: +91 8591270375